It's an IT Product Base organization giving IT service to parent company i.e Diamond ICQ

About Us:GEMGEM is a cutting-edge C2C e-commerce marketplace specializing in high-value jewelry. As a fast-growing startup, we are transforming the online jewelry market by prioritizing authenticity, quality, and an exceptional user experience. We’re seeking a meticulous and motivated QA Analyst to join our team at our Surat office and help us uphold the highest standards of quality. We are looking for an experienced DevOps Engineer to join our team. As a DevOps Engineer, you will be responsible for building and maintaining our infrastructure and ensuring the smooth operation of our production environment. Key responsibilities:<ul><li>Design, develop, and maintain our infrastructure, build processes, and deployment tools.</li><li>Work with our development and QA teams to ensure efficient and effective release cycles.</li><li>Troubleshoot and resolve infrastructure issues as they arise.</li><li>Implement best practices for security, scalability, and maintainability.</li><li>Collaborate with the team to design and implement monitoring and alerting systems.</li><li>Set up, configure, and optimise our production environment on AWS.</li><li>Monitor and troubleshoot issues</li><li>Design and implement automated deployment pipelines</li><li>Implement and maintain security protocols to ensure the protection of sensitive data</li><li> </li></ul>Requirements:<ul><li>Strong experience with AWS and infrastructure management</li><li>Knowledge of security best practices and ability to implement them</li><li>Strong knowledge of infrastructure-as-code tools such as Terraform or CloudFormation.</li><li>Familiarity with containerization technologies such as Docker and Kubernetes</li><li>Experience with monitoring and logging tools such as ELK stack, Prometheus, and Grafana</li><li>Familiarity with Git and Git workflows</li><li>Knowledge of networking, security, and performance optimization best practices.</li><li>Excellent problem-solving and communication skills.</li></ul> Key Performance Indicators:<ul><li>Decrease in deployment time and failures.</li><li>Reduction in infrastructure costs.</li><li>Improvement in system uptime and availability.</li><li>Number of successful deployments.</li></ul> This is primarily an on-site position, and we strongly prefer candidates who can work from our office. Due to the sensitive nature of the data, we have concerns about remote work, but we are open to discussing remote work arrangements with candidates who can demonstrate a strong understanding of security best practices and the ability to work within our security framework. We offer competitive compensation packages and opportunities for career growth in a dynamic and challenging work environment. If you are passionate about DevOps and have the skills and experience we are looking for, a self-starter, a team player, and passionate about building scalable, resilient, and secure infrastructures, we would love to hear from you.

About GEMGEMGEMGEM is a global jewelers' solution with expertise in website and digital marketing, making a positive impact on a global scale in the Jewelry Industry. The company is dedicated to helping associates achieve long-term career goals and success. GEMGEM values high performance, diversity, and career development for its employees. Role OverviewWe are seeking an&nbsp;HR Manager&nbsp;who will be responsible for overseeing all aspects of human resources practices and processes. The ideal candidate should be an experienced HR professional with a strong understanding of recruitment, employee relations, performance management, and compliance with labor laws. This is a key leadership role where you will contribute to building a strong organizational culture and fostering an environment of continuous improvement. This is a full-time on-site role for a Human Resources Office Manager at GEMGEM in Surat. The role involves managing HR functions, benefits administration, implementing HR policies, overseeing training &amp; development programs, and ensuring HR compliance. Qualifications:<ul><li>Proven experience as an HR Manager or in a similar HR leadership role.</li><li>In-depth knowledge of labor laws and best HR practices.</li><li>Ability to manage sensitive situations and maintain confidentiality.</li><li>Strong organizational and problem-solving abilities.</li><li>Human Resources (HR) Management and HR Policies knowledge</li><li>Experience in Benefits Administration and Training &amp; Development</li><li>Strong organizational and time management skills</li><li>Excellent communication and interpersonal abilities</li><li>Bachelor's degree in Human Resources, Business Administration, or related field</li><li>HR certification (e.g., SHRM-CP, PHR) is a plus</li></ul> Why Join Us:		Be a part of a growing company with exciting opportunities for career growth.<ul><li>Work in a dynamic and fast-paced environment where your contributions make a real impact.</li><li>Collaborate with a passionate team dedicated to innovation and success.</li><li>Competitive salary and benefits package.</li></ul>

About GEMGEM:GEMGEM, a thriving C2C global marketplace specializing in high-value jewelry, is expanding! We aim to revolutionize the luxury market with a commitment to authenticity and customer satisfaction. Our team is growing, and we are seeking a Technical Project Manager in our Surat office to lead our technical initiatives and contribute to our global success. What You Will 	Do Project Leadership:&nbsp;Manage and oversee technology projects from conception to completion, ensuring they align with business goals and are delivered on time, within scope, and within budget.<ul><li>Team Collaboration:&nbsp;Work closely with IT teams, stakeholders, and external vendors to ensure effective communication and project alignment.</li><li>Strategic Planning:&nbsp;Develop detailed project plans to monitor and track progress while adapting to evolving needs and challenges.</li><li>Quality Assurance:&nbsp;Maintain high standards of software quality within the team by establishing good practices and habits for designing, developing, and deploying software solutions.</li></ul> Who You Are<ul><li>A seasoned project manager with a Bachelor’s in IT, Computer Science, or a related field.</li><li>At least 5 years of experience in project management in the IT sector, preferably in e-commerce or related industries.</li><li>Strong familiarity with project management tools, methodologies, and best practices.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Capable of managing multiple priorities in a fast-paced environment.</li><li>Fluent in English, with strong written and verbal communication skills.</li></ul> Why Join Us? 			Vibrant Team:&nbsp;Work with a passionate team that values innovation and efficiency.<ul><li>Growth Opportunities:&nbsp;Develop your skills in a challenging yet supportive environment that fosters professional and personal growth.</li><li>Impactful Work:&nbsp;Make a significant impact on the luxury market with your work at GEMGEM, enhancing customer experiences worldwide.</li></ul>

🌟 𝐀𝐛𝐨𝐮𝐭 𝐔𝐬:𝐆𝐄𝐌𝐆𝐄𝐌&nbsp;is a global jewelers' solution with expertise in website and digital marketing, making a positive impact on a global scale in the Jewelry Industry. The company is dedicated to helping associates achieve long-term career goals and success. 𝐆𝐄𝐌𝐆𝐄𝐌&nbsp;values high performance, diversity, and career development for its employees. Job Description:We are looking for a talented and passionate UI/UX Designer to join our dynamic team at GEMGEM's Surat office. The ideal candidate will have a strong eye for design, a deep understanding of user experience principles, and the ability to translate complex ideas into intuitive, beautiful, and functional user interfaces. Key Responsibilities:<ul><li>Collaborate with product managers, developers, and other stakeholders to understand project requirements and translate them into user-centric designs.</li><li>Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate design ideas.</li><li>Design engaging, responsive, and visually appealing user interfaces for our web and mobile platforms.</li><li>Conduct user research and usability testing to gather insights and iterate on designs to improve user experience.</li><li>Develop and maintain design guidelines, ensuring consistency across all GEMGEM digital products.</li><li>Stay up-to-date with the latest design trends, tools, and technologies, and incorporate them into your work.</li><li>Work closely with the development team to ensure the feasibility of designs and adherence to design specifications.</li></ul> Qualifications:<ul><li>Bachelor’s degree in Design, Fine Arts, Computer Science, or a related field.</li><li>3-5 years of experience in UI/UX design, preferably in e-commerce, jewellery or similar industries.</li><li>Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar software.</li><li>Strong portfolio showcasing your design skills, creativity, and understanding of user experience principles.</li><li>Experience with responsive and adaptive design, understanding the nuances of designing for various devices and platforms.</li><li>Strong problem-solving skills and the ability to think critically about user needs and design solutions.</li><li>Excellent communication and collaboration skills.</li><li>Attention to detail and a passion for creating intuitive and engaging user experiences.</li></ul> Key Skills and Attributes:<ul><li>Aesthetic sense and creativity in visual design.</li><li>Strong understanding of user-centered design principles.</li><li>User Experience Design (UED) skills</li><li>Ability to work independently as well as collaboratively in a team environment.</li><li>Adaptability and willingness to take on new challenges in a fast-paced startup environment.</li></ul> What We Offer:<ul><li>Competitive salary and benefits package.</li><li>A chance to work in a growing, innovative company with a global reach.</li><li>Opportunities for professional development and career growth.</li><li>A collaborative and inclusive work environment that values diverse perspectives.</li><li>Involvement in impactful projects that shape the future of e-commerce.</li></ul>

#Job PurposeThe E-commerce Ex. supports our C2C Global marketplace 'GEMGEM' by providing high-quality customer service through live chat, email and SNS from Inquiry to order processing, working in coordination with internal team #Key Responsibilities<ul><li>Provide prompt and professional customer support via live chat, email, and messaging platforms.</li><li>Process sales orders, monitor order statuses, and coordinate deliveries.</li><li>Maintain accurate customer records in CRM and ensure data privacy.</li><li>Handle complaints, resolve issues, and escalate when necessary.</li><li>Offer insights for improving sales support processes and customer service.</li><li>Assist in reporting and data analysis to enhance operational efficiency.</li></ul> #Qualifications<ul><li>Any Graduate with 1+ year experience in customer service or sales support (preferably in e-commerce or luxury goods).</li><li>Proficient in English, CRM tools, and Microsoft Office.</li><li>Strong problem-solving, multitasking, and attention to detail.</li><li>Ability to maintain confidentiality and work well in a team environment.</li></ul> #Compensation &amp; Benefits<ul><li>Salary Compensation Based on Interview.</li><li>Performance-based bonuses.</li><li>Punctuality bonus</li><li>Opportunities for professional growth and career development</li><li>International Work exposure</li></ul> #About the CompanyWelcome to Jewel Pro Tech, a leading IT company that delivers top-tier technology solutions. Our marketplace, GEMGEM, is a unique platform specializing in natural diamonds, gemstones, and their studded jewellery. GEMGEM allows users worldwide to list and buy items seamlessly, creating a global marketplace for premium jewellery. 📩 If this sounds like you or someone in your network, let’s connect!&nbsp;𝗔𝗽𝗽𝗹𝘆 𝗵𝗲𝗿𝗲:&nbsp;𝗽𝗼𝗼𝗷𝗮.𝗰𝗵𝗮𝘂𝗱𝗵𝗮𝗿𝗶@𝗷𝗲𝘄𝗲𝗹𝗽𝗿𝗼𝘁𝗲𝗰𝗵.𝗰𝗼𝗺 𝗼𝗿 𝟵𝟮𝟲𝟱𝟯 𝟯𝟴𝟯𝟵𝟰

Jewel Pro Tech Private Limited