Managing and co-ordinating processes and work schedules. Ensuring compliance with reporting requirements. Mentoring support workers to deliver high quality service and achieve client and organisational objectives. Coaching and motivating team members and assisting with performance appraisals.Managing and co-ordinating processes and work schedules. Ensuring compliance with reporting requirements. Mentoring support workers to deliver high quality service and achieve client and organisational objectives. Coaching and motivating team members and assisting with performance appraisals.