Guest Relations Executive

44

Applications

Bangalore
Full-Time
Junior: 1 to 3 years
3L - 5L (Per Year)
Posted on Feb 13 2023

About the Job

Skills

Guest Service Management
Greeting Customers
Customer Service

JOB ROLE:


A Guest Relations Executive is responsible for ensuring that guests have a pleasant and memorable experience. They are the primary point of contact for guests and are responsible for addressing any concerns, complaints or requests they may have.

The following are some of the key responsibilities of a Guest Relations Executive:

● Greeting guests upon arrival and assisting with directing them to relevant stakeholder

● Responding to guest inquiries and requests in a timely and professional manner

● Handling guest complaints and resolving any issues in a calm and efficient manner

● Maintaining accurate and up-to-date records of guest information and preferences

● Collaborating with other departments, such as housekeeping, maintenance, and front desk, to ensure guest satisfaction The ideal candidate for this role should have excellent interpersonal and communication skills, a customer-focused attitude, and the ability to work under pressure. A background in hospitality or customer service is preferred

About the company

innovative STATistical and Artistry Minds" have started iSTATAM with a vision to provide the best service in the industries like Staffing Solution, Payroll and Statutory Compliance solutions, Digital Marketing Solution, 3D & Animation Services. Our mission is to be a preferred service partner by delivering reliable, quality and cost-effective services within the timeline. We specialize in prov ...Show More

Industry

Human Resources Services

Company Size

2-10 Employees

Headquarter

Bengaluru

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