ob Description 

Hello, We are hiring for
Internationa process (UAE Based)
Excellent communication 
Graduation mandatory 
Experienced and Freshers both can apply
Salary upto 25k
6  Working days
Rotational week off 
Shift Rotational for male
Morning shift for female
Add- A-14-15 Sector 16 Noida  

Company Overviewison xperiences india private limited, headquartered in Noida, is a prominent company in the Business Process Outsourcing (BPO) industry. With a global workforce of 5001-10000 employees, the company is well-regarded for delivering exceptional customer experiences across international processes. Explore more about us at our website: <a href="https://isonxperiences.com/" rel="noopener noreferrer" target="_blank">isonxperiences.com</a>. Job OverviewWe are actively seeking a Customer Support Executive to join our dynamic team based in Bangalore Urban, Bengaluru. This full-time position is open to both experienced candidates and freshers, requiring a minimum of 0 to 1 year of work experience. The role involves handling UAE-based processes, with rotational shifts for male employees and a morning shift for female employees. Candidates must have excellent communication skills and a degree in any discipline. The salary for this position is up to 25k, spread over six working days with rotational week offs. Qualifications and Skills<ul><li>Excellent communication skills (Mandatory skill) are essential for effectively interacting with international clients and colleagues.</li><li>Must have patience in dealing with difficult situations (Mandatory skill) to ensure customer satisfaction and resolution is achieved.</li><li>In-depth knowledge of product/service offerings (Mandatory skill) is crucial for providing accurate information and support to customers.</li><li>Problem-solving abilities are required to address and resolve customer inquiries promptly and efficiently.</li><li>Empathy towards customers is necessary for understanding and addressing their concerns, fostering positive relationships.</li><li>Ability to multitask is important for managing various customer requests and administrative tasks simultaneously.</li><li>Attention to detail is essential for maintaining accurate customer records and providing precise information.</li><li>Capability to remain calm under pressure while dealing with challenging customer situations or high call volumes.</li></ul> Roles and Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide expert product/service information and resolve customer issues with effective solutions.</li><li>Maintain a high level of product knowledge to answer questions and guide customers effectively.</li><li>Document customer interactions and support solutions accurately in the customer relationship management (CRM) system.</li><li>Collaborate with other teams to escalate and resolve issues promptly when necessary.</li><li>Contribute to continuous improvement processes by sharing customer feedback and insights.</li><li>Adapt to a flexible work schedule with rotational shifts or assigned morning shifts as required.</li><li>Uphold the company's reputation by ensuring a positive and professional image in all customer interactions.</li></ul>

Company OverviewISON Xperiences is a dynamic, young, and leading domestic BPO with a strong presence across Africa, Dubai, and India. We cater to prominent clients such as Hathway, Airtel, Bajaj, and State Bank of India, aiming to provide exceptional consumer services. Our headquarters are located in Dubai, and we employ a team of 201-500 dedicated individuals. Join us as we continue to offer unparalleled services and aim for excellence. Job OverviewWe are seeking a Telesales Executive for our Bangalore location. This full-time position is ideal for freshers with 0 to 1 year of experience who are passionate about sales and customer service. As a Telesales Executive, you will leverage your communication and sales skills to engage with prospects and deliver outstanding service, contributing to our company's growth and customer satisfaction. Qualifications and Skills<ul><li>Excellent communication skills (Mandatory skill) and the ability to effectively convey information and engage with clients.</li><li>Strong sales acumen (Mandatory skill) with a proven understanding of sales strategies and customer engagement.</li><li>Detailed product knowledge (Mandatory skill) to adeptly explain offerings and answer queries to customers.</li><li>Customer service orientation to ensure a positive experience and address concerns promptly.</li><li>Effective negotiation skills to close deals while creating win-win situations for the company and clients.</li><li>Strong persistence to follow up deals and inquiries while maintaining a professional demeanor.</li><li>Time management skills are required to manage multiple tasks efficiently and prioritize effectively.</li><li>Resilience to handle rejection or difficult conversations positively and continue performing at high standards.</li></ul> Roles and Responsibilities<ul><li>Initiate and maintain effective communication with potential customers through phone calls.</li><li>Understand customer needs, address inquiries, and provide timely, accurate product information.</li><li>Generate sales leads and direct prospects to the sales team for further development if needed.</li><li>Manage and update customer databases regularly to ensure data accuracy and consistency.</li><li>Meet or exceed sales targets and contribute to team productivity metrics.</li><li>Handle customer complaints with a positive attitude and escalate issues when required.</li><li>Maintain up-to-date knowledge of company products and the market to enhance customer interaction.</li><li>Work collaboratively with team members to ensure both individual and team success.</li></ul>

Company Overviewison xperiences india private limited is a prominent player in the Business Process Outsourcing (BPO) industry with a workforce ranging between 5001-10000 employees. Headquartered in Noida, the company strives to deliver exceptional customer service solutions. For more information, visit <a href="https://isonxperiences.com/" rel="noopener noreferrer" target="_blank">isonxperiences.com</a>. Job OverviewWe are currently seeking a Senior-level professional for our International Chat Process role based in Bengaluru. This is a full-time position ideal for both freshers and experienced candidates with a passion for providing excellent customer service. The role requires rotational shifts for male candidates and a morning shift for female candidates. The position offers a competitive salary of up to 25k. Qualifications and Skills<ul><li>Fluency in multiple languages to efficiently handle international clients and resolve their queries.</li><li>Excellent written communication skills to articulate responses clearly and professionally.</li><li>Cultural awareness to understand and respect the diverse backgrounds of customers.</li><li>Customer service orientation to prioritize client satisfaction and deliver exceptional service.</li><li>Problem-solving skills to effectively address and resolve customer issues.</li><li>Ability to multitask and manage multiple chat conversations simultaneously without compromising quality.</li><li>Attention to detail to ensure accuracy in communication and data entry.</li><li>Technical proficiency in chat platforms to navigate through different software and tools efficiently.</li></ul> Roles and Responsibilities<ul><li>Handle international customer inquiries and complaints through chat support.</li><li>Provide accurate and timely responses to customer questions and issues.</li><li>Maintain up-to-date knowledge of company products and services to provide informed responses.</li><li>Resolve customer issues by collaborating with internal teams and following up to ensure resolution.</li><li>Document customer interactions and keep records updated for reference.</li><li>Work in rotational shifts to cater to clients from different time zones.</li><li>Ensure customer satisfaction through effective communication and problem resolution.</li><li>Adhere to company policies and procedures while handling customer interactions.</li></ul>

Company OverviewISON Xperiences is a young, dynamic domestic BPO based in Africa, Dubai, and India, serving leading clientele like Hathway, Airtel, Bajaj, and the State Bank of India. We strive to provide the best services and invite you to join us on this journey. Headquartered in Dubai, ISON Xperiences employs 201-500 individuals and belongs to the Consumer Services industry. More details can be found on our website: <a href="https://isonxperiences.com/" rel="noopener noreferrer" target="_blank">https://isonxperiences.com/</a>. Job OverviewWe are seeking a dedicated and motivated Telesales Executive to join our team in Bengaluru. This is a full-time position ideal for freshers who are looking to kick-start their career in the sales domain. The candidate will be responsible for driving sales through phone calls and ensuring customer satisfaction by providing expert sales and product knowledge. Qualifications and Skills<ul><li>Sales acumen (Mandatory skill): Aptitude for identifying customer needs and opportunities for sales growth.</li><li>Negotiation skills (Mandatory skill): Ability to effectively close deals and achieve sales targets.</li><li>Product knowledge (Mandatory skill): Thorough understanding of the products/services being offered to effectively communicate their benefits to customers.</li><li>Excellent communication skills: Ability to convey information clearly and persuasively.</li><li>Customer service orientation: Commitment to providing top-notch service to clients.</li><li>Ability to handle objections: Skilled at managing and overcoming customer objections.</li><li>Persistence: Staying motivated and persistent in achieving sales goals despite challenges.</li><li>Time management: Efficiently managing time to make sales calls and follow-ups.</li></ul> Roles and Responsibilities<ul><li>Conduct sales calls to potential and existing customers to promote and sell products or services.</li><li>Maintain a thorough understanding of the company's offerings to provide accurate information to customers.</li><li>Effectively manage and overcome objections from customers to close sales deals.</li><li>Achieve set sales targets and KPIs by following up on leads and building customer relationships.</li><li>Keep track of customer feedback and work towards improving the sales process.</li><li>Coordinate with the sales and marketing team to share insights and strategies.</li><li>Maintain accurate records of all sales activities and customer interactions in the CRM system.</li><li>Provide exceptional post-sales service to ensure customer satisfaction and repeat business.</li></ul>

📌 Hiring For ISON ➡ International process - Sharaf DG (UAE Based) 📍Requirements :-👉 Excellent communication&nbsp;👉 Graduation mandatory for freshers👉 3rd yr. pursuing will be considered if they have exp at least for 6 months&nbsp;👉 Experienced and Freshers both can apply👉 Need immediate joiners. 📍 Salary :-👉 Freshers :- Upto 20,000👉 Experienced :- Upto 25,000 📍 Shifts &amp; Week offs :-👉 6 Working days👉 Rotational week off&nbsp;👉 Rotational shift for male(10:30am-2:30am)👉 Day shift for female (10:30-7:30 &amp; 11:30-8:30) 📌 Address:-&nbsp;Ison Xperiences Noida, A-14/15 Sector 16