Responsibilities :

Candidates must have L3 support

· Troubleshooting & Debugging problems

· Data consistency & synchronization monitoring (Reconciliation, Schedules, batch jobs)

· Workaround in case of issues with provisioning

· Produces performance reporting (KPI/dashboard)

· Awareness of IAM, CyberArk methodology, and principles

· At least 8+ years of experience in IT, and at least 5+ years of experience in SIEM Information Security, Network Security, Cyber Security, Privileged Access Management, Data Loss Prevention (Symantec, Checkpoint), and Identity & Access Management (IAM) technologies and tools in a Production environment.

· 4+ years’ experience in CyberArk, CPM, PSM, and PVWA.

· Knowledge of PACLI command line interface.

· General CyberArk administration skills required related to vaulting accts (AD/DBs/network devices etc), customizing platforms, backup/restores, automation via PACLI and the REST API, cluster support, patching, and upgrading.

· Support for the component suite beside the Vault: CPM, PVWA, PSM, PSMP, AIM/CCP, PTA, HTML5 gateway, Alero.

· Windows and Linux OS knowledge.

· Develop & production deployment of scripts for automatic deployment (PowerShell, shell, ansible, etc.

· Develops and automates tasks using Ansible

· Docker container knowledge.

· Understand integration with SCIM/IIQ, Splunk, SNOW, Okta, AD/LDAP, and Radius.

· General networking knowledge related to TCP/IP, Firewalls, AD Domains/LDAP, and F5 load balancing.

· Ability to produce/maintain accurate documentation (for internal team use and end users), provide reporting/metrics, health monitoring, and alerts.

· Familiarity with cloud infrastructure.

· Good experience in Ansible

· Ansible for provisioning and configuration management.

· Scripting/programming skills in shell, python, .net, java, and PowerShell. Ability to use source control tools.

· Analytical/problem-solving skills for root cause analysis.

· Good communication skills for meetings with end users and vendors

Education & Certifications:

o Minimum Graduate and good to have certification

o Technical Certifications are desired and a plus, such as CyberArk Defender, CyberArk Sent