Job title : Senior Technical Support Engineer

Experience:8–10 years total | 5–6 years UAE | Enterprise-level operations | Implementation & L3 Support

Certifications (Preferred):NSE 4 – 7 | CCNP Security | CCSA | CCSE | Zscaler ZCP | Cloud Security

Responsibilities:

Core Skills:

Fortinet SD-WAN | Check Point Firewall | Cisco Firepower/ASA | IPS | IDS | DNS Security | VPN | BGP | OSPF | VLAN | Datacenter Network

Frameworks & Concepts:

ZTNA | SASE | Zero Trust | Network Segmentation | Cloud Security | Secure Access | SD-WAN

Soft Skills:

Excellent Communication | Team Collaboration | Analytical | Flexible / After-Hours Support | Documentation