Job description :-Answering phones and explaining the product and services offered by the company

• Contacting existing customers as well as prospective customers using scripts
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

Requirements 

• High school diploma or equivalent.
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• Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
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• Professional certification sales and marketing will be an advantage.
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• Great interpersonal skills.
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• Exceptional oral and written communication skills.
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• Strong organizational skills.
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• Ability to work in a team or individually as and when required.
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• Ability to manage and handle multiple tasks.
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• Outstanding problem-solving skills.
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• Exceptional attention to detail.
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• Hard-working individual.
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• Good time management abilities.
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