Company Overview

Innotek Furniture Fittings Pvt Ltd, based in Ahmedabad, is a closely-knit company established by experienced professionals with over four decades in multinational industries. With a focus on adding value to products, clients, partners, and employees, Innotek explores a diverse product range like slides, hinges, handles, and connectors. The company plans to grow manufacturing bases and logistics centers across India to bolster a robust ecosystem for residential and commercial hardware. Visit Innotek's website for more details.

Job Overview

Innotek Furniture Fitting Private Ltd. is seeking a proactive Front Desk Executive at the junior level for our Ahmedabad office. This full-time role requires a professional with 1 to 3 years of experience in front desk operations. The Front Desk Executive will act as the face of our company, ensuring a welcoming atmosphere for clients and visitors, while assisting with administrative tasks to support the smooth functioning of the office.

Qualifications and Skills

• Proficiency in Microsoft Office including Word, Excel, and PowerPoint for handling office tasks efficiently (Mandatory skill).
• Excellent data entry skills to maintain accurate and organized records and documentation (Mandatory skill).
• Professional telephone etiquette to manage incoming calls and client communication effectively (Mandatory skill).
• Experience in using Customer Relationship Management (CRM) Software for managing client interactions and data efficiently.
• Skilled in appointment scheduling to manage calendars and organize meetings effectively.
• Email management expertise to handle correspondence and prioritize communications diligently.
• Strong conflict resolution skills to address and resolve client or visitor complaints professionally.
• Ability to multitask in handling various administrative tasks without compromising on quality and accuracy.

Roles and Responsibilities

• Greet and welcome visitors, clients, and partners with a positive and helpful attitude.
• Answer and direct incoming calls and inquiries to the appropriate departments professionally.
• Manage the scheduling of appointments and meetings in coordination with team members.
• Perform data entry and maintain organized records of office activities and communications.
• Assist with administrative tasks, including filing and sorting mail, to ensure office efficiency.
• Handle email correspondence, prioritize messages, and respond to inquiries promptly.
• Assist in resolving client and visitor issues with a focus on maintaining positive relations.
• Support the office team with various ad-hoc tasks as needed to ensure smooth operations.