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customer support

Bangalore
Full-Time
Junior: 1 to 3 years
15K - 22K (Per Month)
Posted on Apr 15 2024

About the Job

Skills

communication
Hindi
english
empathy
active listening
Adaptability

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust.

About the company

InfoWryt Solutions LLP has an in-depth understanding of the Indian consumer internet domain. With years of experience in the domain, strong cash flow generation and a diversified business portfolio, it one of the very few profitable pure play internet companies in the country.

Industry

Internet

Company Size

2-10 Employees

Headquarter

Bangalore

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