Indore
Full-Time
Executive: 1 to 2 years
5K - 10K (Per Month)
Posted on Jan 02 2025

About the Job

Skills

Active listening
Excellent communication skills
Ability to handle objections
Persuasion skills
Time management
Problem-solving
Empathy

We are looking for a dynamic and enthusiastic Telecalling Executive to join our team. The role involves making outbound calls, handling customer inquiries, and promoting products/services while maintaining a high standard of customer service.

Key Responsibilities

·     Make outbound calls to potential candidates and provide information about training and internship.

·     Handle inbound calls and respond to customer queries professionally.

·     Maintain a positive relationship with customers by resolving their concerns promptly.

·     Update customer information in the database accurately.

·     Achieve daily/weekly/monthly targets as assigned by the team leader.

·     Follow up with customers for feedback or additional inquiries.

Skills & Qualifications

·     Educational Qualification: Minimum 12th pass or above.

·     Strong communication skills in [specific languages, e.g., English, Hindi, or regional languages].

·     Good interpersonal skills and a confident approach.

·     Basic computer knowledge and proficiency in MS Office.

·     Ability to work in a fast-paced environment.

About the company

We are a software development business that enjoys solving challenging issues! We concentrate on overall IT sector along with implement solutions for AI/ML, Mobile App, Robotics & IoT. We will assist your company in expanding by developing quick and effective mobile and web applications.

Industry

IT Services and IT Consul...

Company Size

11-50 Employees

Headquarter

Indore

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