Role - Engineering Manager

Years of Experience - 8+ years of experience

Location - Remote

Openings - We have 2 openings - EM - Nodejs and EM - ROR

Our mission is to connect people to the right care, in pursuit of our vision: a better healthcare system- one that’s transparent and accessible- where everyone gets the care they need. Our values are at the heart of everything we do:

● We care deeply – We do the right thing even if it’s the harder thing.

● We are fiercely driven – We harness our curiosity to pursue continuous improvement and create simple solutions to complex problems.

● We lead with respect – We celebrate the individual traits that make each of us unique and seek out diverse voices to listen and learn.

● We are accountable – We do what we promise for each other and our customers.

Here’s what that would mean for you in the Engineering Manager role.

● Care: Empathy for others - our internal stakeholders, customers, members, and patients.

● Driven: Ability to think through complex problems, and break them down into milestones and small chunks that your team can complete in short iterations.

● Respect: Effective communicator who can express ideas and quarterback a plan to team members and cross-functional teams.

● Accountable: Achieve agreed-upon, measurable results for our business. Examples include revenue targets, customer adoption metrics, and user outcomes.

What you will do in an Engineering Manager role:

● Partner with Product Management to define, assess, plan and execute the development of a new product.

● Partner with Product Management to establish and align on business, functional, and non-functional requirements; set clear, feasible software delivery expectations; collaborate on adapting to unexpected changes in plans and roadmaps; and to deliver on commitments with high reliability and accountability.

● Hands-on Engineering Manager who can operate as a technology strategist who understands modern cloud-based technology and SaaS product development; conducts technology assessments; evaluates existing products and 3rd party services for integration; and determines, recommends, and drives the development of a product architecture.

● Evaluate leading-edge technologies such as AI-based tools and integration patterns, and assets, for incorporation into the product offering in order to rapidly accelerate time-to-market

● Learn about and assess our products and technology services to determine how they might be leveraged to accelerate development and delivery of the solution. This includes SaaS products, data platforms and integration technologies.

● Build and provide technical leadership, direction and management to a high-performing, full-stack engineering team consisting of software, data, analytics and quality engineers, to rapidly deliver, enhance and maintain a best in class cloud-based product.

● Develop software products aligned to modern industry best practices and AWS well-architected framework. Software will be well documented, tested and maintained in our cloud-based git repository.

● Build and deploy software products within our cloud infrastructure while ensuring alignment with operational tools such as CircleCI, Datadog, Jira, GitHub and other mainstream tools within the organization.

● Coach exceptional, highly-skilled engineers; set clear goals; monitor performance and provide timely constructive feedback; and will continually work to optimize the performance, efficiency and effectiveness of your teams.

● Track team metrics, identify blockers to overall team effectiveness, and manage process improvements.

● Lead projects via agile methodologies where you will coach through sprint cycle stages, drive technology best practices and ensure work is accurately estimated, performance, and progress is tracked and reported to stakeholders.

● Work closely with our Information Security (InfoSec), Cloud Operations and other functional teams to ensure that product designs, engineering processes, and the management of data, align with our and industry policies and best practices.

● You will be accountable for ensuring that information is handled according to cybersecurity controls (e.g., SOC2, HITRUST), customer agreements, and legislative regulations (e.g., HIPAA).

Requirements

● 8-12 years of software engineering experience, including hands-on technical experience building cloud-based software solutions, and 6+ years of managing software engineering teams.

● Knowledge of software engineering practices, patterns for software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and release management.

● Knowledge of Agile methodologies and will bring your experience in leading and coaching Agile teams through planning, execution and delivery phases.

● Experience managing contract resources that may be geographically dispersed.

● Experience developing and/or leading fullstack teams that develop SaaS products utilizing frontend technologies such as ReactJS, NodeJs, JavaScript, TypeScript and mainstream backend languages like Java.

● Experience defining standards for unit, functional and end to end testing utilizing frameworks such Gherkins / Cucumber and Cypress.

● Solid background in cloud development including serverless compute, microservices, containers, and API development and deployment within cloud environments.

● Knowledge of DevOps and CI/CD pipelines and process automation, including the technologies and the processes around CI/CD development, to help accelerate delivery.

● Experience in Google Workspace (G-Suite) or Microsoft Office.

● Ideally, you have worked in the healthcare industry and understand the ecosystem and data security compliance, the customers, their interactions, the information that is coordinated, and client lifecycle challenges in this area.

• ● Experience with Search Engine Optimization (SEO) or integrations is a major plus.