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Customer Service Executive - Voice Process

Noida
Full-Time
Junior: 1 to 3 years
Posted on May 17 2025

About the Job

Skills

Call Handling
Customer Relationship Management
CRM Software
Active Listening
Problem Solving
Call Center Development
Customer Service
voice

Were Hiring! | US Voice Process Executive (Customer Support)

  • Location: Noida | Shift: Night Shift | Experience: 03 Years
  • We’re on the lookout for dynamic, customer-centric professionals to join our US Voice Process Team. This is your chance to grow with a company that values your talent, supports your goals, and celebrates your wins.


What you will do:

  • Engage with US customers via outbound calls
  • Address queries, resolve concerns & leave customers smiling
  • Record call details and ensure follow-ups
  • Meet your quality & performance goals like a pro!

What you bring:

  • Excellent English communication (verbal & written)
  • Customer-first attitude and a knack for problem-solving
  • Willingness to work in night shifts
  • Basic computer skills and CRM know-how
  • A positive vibe and a desire to grow


What you will get in return:

  • Attractive salary up to 30k to 37k in hand
  • Monthly attendance bonus up to 3k
  • Medical Insurance to keep you covered
  • PF & Gratuity because your future matters
  • Real growth opportunities — we promote from within
  • Fun, friendly workplace where your efforts are recognized

About the company

IMFirmity, a professional corporate Human resource consulting firm targeting to provide a complete range of integrated services to help companies manage their total HR function and cost We are committed to enhance the quality of HR services We have started our operation in Jaipur and now working with in surrounding industrial hub in neighborhood states We carry a reputation of providing services a ...Show More

Industry

human resource

Company Size

2-10 Employees

Headquarter

Jaipur