Company Overview

Illusion Dental Laboratory is committed to providing the highest quality dental restorations with exceptional customer service. Based in Mumbai, we blend technical expertise, personal service, and reliable outcomes, leveraging top restorative systems like Bruxzir, Lava, Zirconia, and more. Our team ranges between 51-200 employees. For more information, visit our website at www.illusiondentallab.com.

Job Overview

We are seeking an experienced Tele Sales Manager to lead our sales efforts in Andheri. This full-time executive position requires a minimum of 10 to 15 years of experience. The ideal candidate will excel in lead generation and managing a high-performing sales team. The role involves devising strategies to meet sales targets and driving business growth.

Qualifications and Skills

• Minimum 10 years of experience in a managerial sales role, focusing on telemarketing strategies and execution.
• Proven experience in lead generation (Mandatory skill), showcasing the ability to acquire new business effectively through strategic means.
• Extensive experience in team management, with a focus on fostering a cohesive and productive work environment.
• Strong sales forecasting skills, enabling the development of accurate and achievable sales goals and strategies.
• High-level negotiation skills that can be utilized in closing sales, managing partnerships, and handling customer objections effectively.
• Proficient in CRM software, with a history of utilizing such tools to optimize customer interactions and sales efficiency.
• Experience in cross-selling and upselling, demonstrating the ability to expand business with existing clients by introducing complementary products.
• Solid account management skills, ensuring strong customer relationships and consistent delivery of exceptional service.

Roles and Responsibilities

• Develop and implement effective tele sales strategies to drive business growth and achieve sales targets.
• Lead and manage the sales team, ensuring motivation, training, and performance evaluations are conducted regularly.
• Conduct thorough market research to identify new sales opportunities, ensuring the company's competitive edge in the dental industry.
• Collaborate with the marketing team to align sales and marketing strategies, enhancing lead generation efforts.
• Prepare and present sales forecasts and reports to senior management, providing insights and recommendations for improvement.
• Build and maintain strong relationships with key clients, offering exceptional service to ensure loyalty and repeat business.
• Develop and refine negotiation strategies to maximize deal closures and customer satisfaction.
• Ensure the CRM system is effectively utilized to track sales processes, manage customer information, and enhance operational efficiency.