Company Overview

Illusion Dental Laboratory is dedicated to delivering top-notch dental restorations, emphasizing high-quality technical expertise and exceptional customer service. Our focus on using premium restorative systems ensures dependable results, while our commitment to communication and feedback fosters strong client relationships. Our headquarters are in Mumbai, and our team comprises 51-200 employees. Visit our website at Illusion Dental Laboratory for more information.

Job Overview

We are seeking a motivated Inside Sales Specialist to join our team at our Malad location. This full-time, mid-level position focuses on growing our customer base and enhancing sales operations. The ideal candidate will have up to 6 years of experience in a similar role, leveraging their expertise to drive sales and foster strong client relationships.

Qualifications and Skills

• Proven experience in B2B Sales (Mandatory skill) with a track record of meeting or exceeding sales targets.
• Proficiency in Cold Calling techniques to generate interest and engage potential clients effectively.
• Demonstrated ability in Upselling additional products to increase sales revenue and customer satisfaction.
• Strong skills in Lead Generation, identifying potential new clients and initiating communication.
• Experience in Sales Forecasting, accurately predicting future sales trends to guide business strategies.
• Proficient in Salesforce, utilizing the CRM tool to manage contacts and sales activities efficiently.
• Expertise in Telemarketing, engaging with clients over the phone to promote and sell products.
• Excellent communication skills, both verbal and written, to articulate product value and respond to client inquiries.

Roles and Responsibilities

• Conduct regular outreach to potential clients through various channels such as phone, email, and in-person meetings.
• Develop and maintain strong relationships with existing clients to ensure repeated business and customer satisfaction.
• Identify new business opportunities by understanding market trends and client needs.
• Prepare and deliver compelling sales presentations and proposals tailored to client specifications.
• Collaborate with internal teams to ensure seamless order processing and delivery of products.
• Track and report on sales performance metrics and customer feedback to inform future sales strategies.
• Stay up-to-date with industry developments and present new insights to drive sales growth.
• Attend workshops and training sessions as required to improve sales skills and product knowledge.