Company Overview

Illusion Dental Laboratory aims to deliver high-quality dental restorations with exceptional customer service, emphasizing technical expertise and personalized care. Based in Mumbai, the company values communication, feedback, and uses top restorative systems like Bruxzir, Lava, Zirconia, and more.

Job Overview

Customer Service Executive - Junior position (1 to 3 years of experience) at Illusion Dental Laboratory in Malad, Maharashtra, India. Full-Time employment .

Qualifications and Skills

• Excellent communication skills
• Problem-solving abilities
• Patience
• Ability to handle difficult customers
• Customer Service
• Customer Relationship Management (CRM)

Roles and Responsibilities

• Provide excellent customer service and support for dental restorations inquiries
• Handle customer complaints and ensure prompt resolution
• Maintain customer records and update information in the system
• Collaborate with internal teams to address customer needs and concerns
• Assist customers with product information and order processing