Job Title: Customer Relationship Manager

Location: [Anywhere]

Employment Type: Full-time

Experience: Freshers are welcome (Female Preffered)

We are seeking a Customer Relationship Manager to join our team and enhance our commitment to delivering exceptional service and support to our valued clients. This is a perfect opportunity for individuals with excellent communication, problem-solving, and convincing skills, including freshers who are eager to make a positive impact.

Responsibilities:

1.   Client Management: Develop and maintain strong relationships with clients, serving as their primary point of contact. Understand client needs and proactively address them.

2.   Problem Solving: Effectively resolve client inquiries, concerns, and issues in a timely and professional manner. Collaborate with other teams to find solutions that meet client expectations.

3.   Communication: Communicate with clients through various channels, including email, phone calls, and in-person meetings. Ensure clear and effective communication to address client needs and convey relevant information.

4.   Presentable and Professional: Maintain a professional and presentable appearance when representing the company to clients. Uphold the company's image and values.

5.   Smart and Convincing Skills: Employ a smart and convincing approach to understand and fulfill client requirements. Make persuasive and well-informed recommendations to clients.

6.   Client Feedback: Collect and analyze client feedback to identify areas for improvement and opportunities for upselling or cross-selling.

Eligible Creteria:

1.   Freshers are welcome to apply.

2.   Excellent communication skills.

3.   Strong problem-solving and analytical skills.

4.   Smart, presentable, and professional in appearance and conduct.

5.   Ability to build rapport with clients and maintain long-term relationships.

6.   Convincing skills to influence and guide clients effectively.

7.   Basic computer proficiency for managing client records and correspondence.