Customer sales support
Customer sales support 92
Applications
92
Applications
Bengaluru
Full-Time
Junior: 1 to 3 years
₹ 30K - ₹ 30K (Per Month)
Posted on Nov 20 2023
About the Job
Skills
Sales
Telecommunications
Customer Support
Lead Generation
Business Process Outsourcing (BPO)
Marketing
* Handling queries related to Apple gadgets via call
* Handling chats
* Handling Forms
* Emailing quotations to customers
* Managing and maintaining the Lead management systems
* Updating report on daily basis
* Follow ups with leads
* Negotiating and nurturing the leads
* Upgrading the technical knowledge whenever necessary
* Competitors research
About the company
iFix is a repairer of mobile Apple devices, specialising in iPhone, iPad, MacBook and iMac. Our specialist engineers do all repairs at our state of the art repair facility, and over 90% of repairs are completed within 24hours. We know how frustrating it can be to have a faulty device, and our mission is to get you back to where you want to be as soon as humanly possible. To do this, our focus is o ...Show More
iFix is a repairer of mobile Apple devices, specialising in iPhone, iPad, MacBook and iMac. Our specialist engineers do all repairs at our state of the art repair facility, and over 90% of repairs are completed within 24hours. We know how frustrating it can be to have a faulty device, and our mission is to get you back to where you want to be as soon as humanly possible. To do this, our focus is on proper diagnosis of the problem, a speedy repair that does not compromise quality, and then getting your device back to you in the most efficient way possible. iFix India Vision & Goal: To provide best quality repair services for all apple devices with excellent customer experience that leads to high customer satisfaction. Apple devices are widely used among people for their robust, reliable and trend setting technology & looks, but we all know that Apple does not provide any repair service, it only provides replacement hence we at iFix understand the frustration of having a faulty device with issue for which paying replacement cost looks too much, with a vision to solve this problem iFix India was started with a team of expert technicians having more than a decade of experience and track record of fixing any apple device issue without compromising on the device quality. The founding team of iFix India is comprised of eminent mobile phone service centre owners who have been into the industry since 2002 and have been into iPhone service industry for nearly a decade since the launch of first generation of iPhone. With continuous customer appreciations iFix India has been constantly growing and adding more service and repair centres across India. Currently service centres are located at Indiranagar, Kammanahalli, Kormangala and CMH Road in Bangalore with more branches on their way to be added. ...Show Less
Industry
service
Company Size
51-200 Employees
Headquarter
Bangalore, Karnataka