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Job Code 1, Positions-2, Job Title-Senior Executive/Executive Operations and Customs 

Job Description: Operations

• · Work with existing transportation suppliers on optimal delivery
• · Recommend the most advantageous transportation of cargo delivery
• · Direct and follow up with the transporter for delivery of export and import materials to the customer and also ensure prompt delivery to customers and satisfaction
• · Responsible for planning and tracking the shipment of cargo according to customer requirements
• · Work with and monitor the efforts of the team in the supply chain to ensure smooth operations
• · Responsible for maintaining accurate logs of all cargo through gate passes, e-way bills, delivery challans and other shipment documents
• · Organize labour for loading and unloading cargo from trucks/containers
• · Count the number of packages to be loaded or unloaded from vehicles/containers, and maintain proper data per records
• · Inform the company through appropriate channels in case of any shortage/excess or any damages to the packing/cargo etc
• · Maintain inventory of all the packages received/dispatched shipment wise and customer wise
• · Ensure all the cargo is properly secured or covered to avoid pilferage/damage
• · Escalate any issues effecting operations to the manager for quick resolution

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Job Code 2, Positions-2, Job Title-Senior Executive/Executive Operations and Customs

Job Description: Customs

• · Submission of shipment documents to the customs officer and co ordinating with them for shipment clearance, e.g.: assessment of bills, amendments, bonding and debonding, S6 file process etc.
• · To coordinate with government authorities like PQ, FSSAI and drug control department for clearance of import and export shipments like cargo examination and obtaining final NOC certificate from the related authorities.
• · Preparation of checklist for import and export.
• · Filing of shipping bill and bill of entries
• · Coordination with customers against shipment clearance and updates
• · Do correspondence with shipping lines
• · Maintenance of shipments reports like DSR
• · Ensure the closure of files as per the SLA
• · Any other works related to customs and governmental departments.

Knowledge: Import/Export Operations, Documentation, Government Liasoining, Freight Forwarding, Customer Service,

Skills: Understanding of international trade compliance requirements, ability to take feedback, communication and networking skills