Customer Relationship Management (CRM)

Mumbai
Full-Time
Mid-Level: 1 to 6 years
Posted on Feb 08 2025

About the Job

Skills

Customer Lifecycle Management
Salesforce
HubSpot
Microsoft Dynamics 365
Zoho CRM
Data Analysis
Email Campaign Management
Lead Nurturing

Housiey is seeking a dynamic and customer-centric CRM Executive to enhance client relationships and ensure a seamless post-sales experience. The ideal candidate will be responsible for managing customer interactions, coordinating site visits, and fostering long-term relationships to drive customer satisfaction and referrals.


Key Responsibilities:


Maintain and manage booking data with accuracy and efficiency.


Engage with clients through professional communication, congratulating them on their property bookings.


Coordinate and schedule site visits, ensuring a seamless and personalized experience.


Facilitate client visits by providing welcome kits/hampers and addressing their queries.


Cultivate strong client relationships by offering consistent post-sales support.


Solicit referrals from satisfied clients to generate new business opportunities.


Ensure timely resolution of client concerns by liaising with internal teams.


Maintain and update CRM systems with client interactions and feedback.

About the company

Housiey makes Home Buying Simplified People & Property - Two Things we are passionate about. At Housiey, we aspire to build a data driven digital ecosystem to help and enable home buyers to take unbiased and informed decisions while buying their homes.

Industry

Real Estate

Company Size

201-500 Employees

Headquarter

MUMBAI

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