Program Manager15
Applications
15
Applications
Chennai
Full-Time
Executive: More than 10 years
₹ 10L - ₹ 14L (Per Year)
Posted on Jan 30 2024
About the Job
Skills
ITIL
IT Infrastructure Operations
Data Security
Networking
Servers
VMware
Cloud Security
We are Hiring!!!
Role: Program Manager
Location : Saidapet
Experience: Min 10-12 Years of experience in IT Infrastructure industry, Min of 5 years working experience in any IT domain (Networking or Server or VMware or Cloud or Security) handled minimum 2 or multiple International Clients
Salary: Upto 14LPA
Qualification: Any graduation with excellent communication both verbal / non-verbal
Notice Period: Upto 30 days
Roles & Responsibilities
Must Have
- Handson Experience in Data Security & Audit knowledge
- Developing a process / sop / runbook/ gap analysis / escalation matrix for both domestic and international
- Should have liaison with Pre-sale and Post-Sale team for Project Implementation
- Willing to work in US Shifts
Good to have
- Managing a workforce and resource allocation for the across international projects
- Formulating, organizing, and monitoring inter-connected projects.
- Defining a new strategy to implement the project.
- Providing training for the team members
- Preparing MIS Reports/ Dashboard
- Responsible for completing the calls with the defined SLA.
- Manage the team shift roster support for 24/7
- Planning for IT Infra is based on the needs of the clients.
- Collaborated seamlessly with multiple teams to maintain day-to-day operations.
- Provide first-line technical support to end-users via various communication channels (phone, email, chat, ticketing system).
- Participation in weekly team meetings and creating project plans.
- Ensuring customer requirements are met in terms of communication, prioritizing, escalating, and Resolving incidents and requests.
For more details, contact Dillibai - 6380723976 or hr5@hoopoeinfoedge.com
About the company
Welcome to Hoopoe Infoedge Pvt Ltd, your number one source for all Computer related product. We're dedicated to giving you the very best of our service for your industries, with a focus on Quality, On Time delivery & Services.
When we first started out, we had a passion for to provide the complete need for an organizations computer solutions from supplying computer hardware, service, AM ...Show More
Welcome to Hoopoe Infoedge Pvt Ltd, your number one source for all Computer related product. We're dedicated to giving you the very best of our service for your industries, with a focus on Quality, On Time delivery & Services.
When we first started out, we had a passion for to provide the complete need for an organizations computer solutions from supplying computer hardware, service, AMC, Network solutions, Firewall, buying back your old computers ..etc., So that Hoopoe Infoedge Pvt Ltd can be one stop for your entire IT solutions.
We serve our customers with passion and we are thrilled that we're able to turn our Motto in to reality "We Give Expected & You Get Unexpected"â
Yes you get Unexpected service & offerings from our esteem company. we hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us. ...Show Less
Company Size
2-10 Employees
Headquarter
Chennai
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