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IT Asset Coordinator

Chennai
Full-Time
Junior: 1 to 3 years
2L - 4L (Per Year)
Posted on Apr 24 2024

Not Accepting Applications

About the Job

Skills

Asset Management
DCR
Microsoft Office
MIS Reporting
Service Desk Call flow Management
Good Communication

We are Hiring!!!

Designation : IT Asset coordinator

Experience : Minimum 2 year's

Qualification : Graduate

Salary : 2.5lpa - 4lpa

Location : Kandanchavadi, Chennai

Skills : Excellent communication skill in English & Good knowledge in Excel

General shift & Sunday fixed off


Job description :

  • Prepare daily attendance for all site and mail to corporate office.
  • Prepare DCR (Daily Call Report) for all site and mail to corporate office.
  • Engineer shift roster has to make based on call / project requirement and engineer training.
  • Assign floor to engineers.
  • Assign, Monitor and complete H/W call tickets, mail tickets and oral requests.
  • Verify and close completed H/W call tickets and mail tickets. (Sometimes we have requested to do telephone verification).
  • Provide technical support to engineers.
  • Daily Repeat call reports to be prepare.
  • Daily more than one hour call report to be prepared.
  • Project planning and follow up until complete.
  • Prepare monthly-consolidated report.
  • Prepare monthly review meeting PPT.
  • Knowledge, Skills and Abilities Required.
  • Users entry & Exit Process.
  • MS Office Knowledge (Word, Excel & PowerPoint).
  • Responsible for Service Desk Call Flow Management.
  • People management.
  • Responsible for Asset Management
  • Responsible for Service Desk Call Flow Management.
  • Must have good communication in English, Tamil & optional Hindi
  • Prepare MIS Reports.
  • New deliverables may be added based on client requirement.



For more details, contact Dillibai - 6380723976 or hr5@hoopoeinfoedge.com



About the company

Welcome to Hoopoe Infoedge Pvt Ltd, your number one source for all Computer related product. We're dedicated to giving you the very best of our service for your industries, with a focus on Quality, On Time delivery & Services. When we first started out, we had a passion for to provide the complete need for an organizations computer solutions from supplying computer hardware, service, AM ...Show More

Company Size

2-10 Employees

Headquarter

Chennai

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