In-depth expertise in the Infrastructure Management Services domain and ability to ensure comprehensive and consistent delivery of solutions with quick turnaround time due to its process based delivery structure. Few of the services offered : Software Services: SAP &amp; ERP implementation, configurations &amp; upgrades ,Database (SQL) administration and data storage strategies, Operating systems (Windows, Linux) administrationNetwork Services: Network topology &amp; design ,Network implementation &amp; upgrade, Bandwidth, Utilization &amp; Uptime monitoringInfrastructure Services:Datacenter design,Datacenter cooling, &amp; power supply monitoring &amp; mitigation, Remote maintenance ServicesMobility Services:Corporate provisioning &amp; activation, Mobile CRM implementation services, Corporate asset tracking, management &amp; audit servicesIndustries Served: Telecom,BFSI,IT Infrastructure, Consumer ,Manufacturing etcResourcing - Permanent &amp; Contract Staffing

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. We looking for a professional having experience ITQA.Work Location- Goa Verna Location.Notice Period: Immediate / 15 Days / 30 Days .Job Description:1.Responsible for Creation, Modification, deactivation and activation / unlocking of user accounts.2.Responsible for Creation, updation of privilege groups and assigning the privileges to groups.3.Responsible for backup and restoration as per procedure or as and when required.4.Responsible for backup validation as per procedure or as and when required.5.Responsible for time verification and synchronization related to manufacturing equipments / systems.6.Ensure systems are complied with required defined IT security and desktop policies7.Responsible for data archival as per requirements.8.To provide IT assistance / support to QA department for audit trail review.9.Ensure IT Support to QA department for periodic user management review and compliance if any.10.Ensure IT compliance &amp; support during internal, customer and regulatory audits.11.0 To provide IT assistance / support for troubleshooting of manufacturing equipments / systems.12. Preparation and review of Qualification document as per requirements13. Coordination with user department for validation of computerized systems.14. Maintain the logbooks as per requirement.15. To carry out Online Entries and retention / destruction of records as per SOP.16. Ensure required documentation and validation of IT systems as per procedures.17. Qualification / Requalification of IT systems.18. Preparation and execution of all documentation activity like workstation qualification / requalification, Preventive Maintenance, Schedule, Preventive Maintenance, History Management, Document issuance etc.19. Strict adherence to environment, health and Safety.20. Any other assignment allocated by the management.#hiringalert# ITQA# <ul><li>Address user tickets regarding hardware, software and networking</li><li>Walk customers through installing applications and computer peripherals</li><li>Ask targeted questions to diagnose problems</li><li>Guide users with simple, step-by-step instructions</li><li>Conduct remote troubleshooting</li><li>Test alternative pathways until you resolve an issue</li><li>Customize desktop applications to meet user needs</li><li>Record technical issues and solutions in logs</li><li>Direct unresolved issues to the next level of support personnel</li><li>Follow up with clients to ensure their systems are functional</li><li>Report customer feedback and potential product requests</li><li>Help create technical documentation and manuals</li><li>Address user tickets regarding hardware, software and networking</li><li>Walk customers through installing applications and computer peripherals</li><li>Ask targeted questions to diagnose problems</li><li>Guide users with simple, step-by-step instructions</li><li>Conduct remote troubleshooting</li><li>Test alternative pathways until you resolve an issue</li><li>Customize desktop applications to meet user needs</li><li>Record technical issues and solutions in logs</li><li>Direct unresolved issues to the next level of support personnel</li><li>Follow up with clients to ensure their systems are functional</li><li>Report customer feedback and potential product requests</li><li>Help create technical documentation and manuals</li></ul>

Hi we are looking for Service Desk Engineer in Bangalore Location. Required : Male Candidates.Qualification: Any Qualification. Sr.No	Activities1	Provide a single point of contact for the agreed IT infrastructure management.2	Develop and maintain Service Desk Operational Procedures, Processes &amp; Documentations.3	Monitor the Service Desk tool for open and pending tickets and publish reports as agreed.4	Receive incidents, service requests, queries, from Bharti AXA Life Insurance ’s end users or IT staff5	ough one of the agreed modes of communication6	Log tickets in the Service Desk tool on behalf of users making service requests over phone and /or email7	For all logged tickets, record / update the correct category, severity, problem description, and user information as per the predefined matrix8	Assign the incidents to appropriate technical group and categorize into appropriate severity or Priority group9	Route calls to the vendors in case of issues pertaining to vendors10	Follow up with the vendor or Bharti AXA Life Insurance ’s technical team for incident status and manage notifications and escalation11	Update incident status to users periodically and as per the communication standards12	Escalate issues / tickets which are going beyond the service levels13	Escalate issues pertaining to relevant IT vendors (as per the scope) non-performance or delays14	Escalate issues pertaining to user’s non-availability or non-cooperation15	Service Provider must maintain the escalation matrix and update periodically.16	End point support for Desktop / Laptop / Tablet / Mobiles – Windows / Linux / MAC / Android /Active directory17	Regular End user communication on IT Best practices and user processes.18	End user device application / OS / System upgrade to be performed as per compliance policy and requirements19	Hardening for all the Asset make &amp; models for OS images &amp; applications.20	OS &amp; Application Installation – Manual and automation21	1st Level hardware troubleshooting and hardware installation if part is available22	Desktop level compliance to be maintained along with evidence &amp; Report (AV, DLP, OS Patching, SCCM, Bitlocker, Application version, etc.)23	SCCM Management for End points24	Backup for critical endpoints (VIP users)25	Support for POC, testing &amp; New Implementation26	VC Support27	Maintain Asset Inventory location wise28	MDM administration &amp; management29	Technical support to VIP users extended to their place other than office premises as well30	Branch location Tape drive hands and leg support and Tape management31	PowerBI IAM Support vendor management32	Ensure Proper training and handover of new resources33	Ensure andherence to defined process and escalation matrix34	Ensure quality deliverables specially the daily, monthly, weekly reports35	Ensure proper participation of SD leads in standup calls and meetings36	Ensure proper communication between SD and other support groups37	The Service Desks will run on a 24X7 basis and will cater to all Bharti AXA Life Insurance group end users calls38	The Service Desk will log all tickets coming from web, phone &amp; email using service management tool proposed as a part of the tooling solution for ticket logging, assignment &amp; tracking39	The Service Desk analyst upon receiving the call will classify the incident into applications or infrastructure category and will perform first level troubleshooting on the ticket following a Standard40	Operating Procedure (SOP) / Runbook based incident management process41	A tool based communication to be sent to end user intimating the ticket status.

Hi we are looking for Noc Engineer for Noida Location.Qualification : Diploma / B.C.A/B.SC.Experience –NOC Engineer 6 Months to one year Experience CCNA Certificate mustPeference:&nbsp;Only Male Candidate must.Payroll: Hi Tech Informatics Pvt Ltd.If your interested please share me updated cv for this mail id:<a href="mailto:varunkumar@hitechinformatics.com" rel="noopener noreferrer" target="_blank">varunkumar@hitechinformatics.com</a>.Contact No:8056725664.

Hi we are looking for Noc Engineer for Noida Location. Qualification : Diploma / B.C.A/B.SC. Experience –NOC Engineer 6 Months to one year Experience CCNA Certificate must Peference:&nbsp;Only Male Candidate must. Payroll: Hi Tech Informatics Pvt Ltd. If your interested please share me updated cv for this mail id: <a href="mailto:varunkumar@hitechinformatics.com" rel="noopener noreferrer" target="_blank">varunkumar@hitechinformatics.com</a>. Contact No:8056725664.

<a href="https://www.linkedin.com/feed/hashtag/?keywords=hiring&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7021437493434601472" rel="noopener noreferrer" target="_blank">#hiring</a>Sales Executive- 2 to 5 years Experience.We looking for a professional having experience Sales ExecutiveLocation- Bangalore Notice Period: Immediate .Requirement:Lead Generation and Relationship BuildingPrimary responsibility to generate leads, make strong solution sales pitch, negotiate and close deals. Will be supported by a technical pre-sales and delivery team.Responsible for executing Sales Campaigns.Client Acquisition for various projects.Relationship Building with existing clients including pre sales and after sales.Coordination with the various Stakeholders for the efficient functioning of various projects and many other sales related activity.Providing weekly dashboard reports and providing analysis and projections based on data. • New Business RevenueProvide monthly, quarterly and annual target projections and forecasts based on target structure above.Attend daily team reporting meetings and daily support meetings.Should be good in presentation, ppt, excel and word.Should be able to join immediately. Perks and Benefits<a href="https://www.linkedin.com/feed/hashtag/?keywords=hiringalert&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7021437493434601472" rel="noopener noreferrer" target="_blank">#hiringalert</a>&nbsp;# Sales Executive#&nbsp;Payroll : Hi Tech Informatics Pvt Ltd.Please share your CV&nbsp;mail to&nbsp;<a href="mailto:varunkumar@hitechinformatics.com" rel="noopener noreferrer" target="_blank">varunkumar@hitechinformatics.com</a>Contact no:8056725664.

Hi Tech Informatics Pvt Ltd

Desktop Support Engineer

Service Desk Engineer

Network Operations Center Engineer

Network Operations Center Engineer

IT Sales Executive