Job Description

Expected skills (L1/L2)

·       Bug Triage

·       Post-mortems

·       Reporting

·       Root cause analysis

·       Create jobs, configure integrations

Front-line responders executing automation actions

Tools/applications used for Operations.

1. AppDynamics

·       Synthetic Monitoring

·       Reports

·       Analytics

·       Dashboard creation

2. PagerDuty

·       Escalation groups and rules

·       Runbooks automation actions and jobs

3. ServiceNow

4. Splunk

·       Search

·       Dashboards

·       Alerts

5. Content Square

Skill Set

Bug Triage, Post mortem, Reporting, Root Cause Analysis, Apps Dynamics, Pager Duty, ServiceNow, Splunk, Content Square

Required Qualification/Education

Bachelor of Computer Applications (B.C.A.)

seeking early joiner max 15 days notice period