RESPONSIBILITIES:

• Work with product management teams to determine business requirements for the design, configuration, and deployment of conversational UI initiatives
• We need folks who can train the NLP engine, not someone to build the same. experience delivering custom NLP models as part of an overall solution for customers.
• Tune and refine the chatbot natural language processing (NLP) engine, workflows and intents, as well as publish new workflows
• Design, configure, and test reusable components such as intent models and machine learning models to promote configuration-based solutions, under the guidance of the product team
• Provide input to help the product team understand how conversational experiences will enhance customer engagement
• Perform regular analysis of trends in chatbot conversations to proactively suggest topics and unanswered questions with the biggest opportunity to automate
• Use rapid prototyping and testing of various conversational flows to help the product team assess the outcome of different approaches
• Compelling real world experience related to machine learning OR Artificial intelligence related to Natural language processing and or Computational linguistics
• Expertise in either Java or C/C++ and any one of scripting languages like Perl/Python/ JavaScript

EXPERIENCE REQUIRED

• 5+ years of hands on experience
• Experience with Natural Language Processing

MUST HAVE SKILLS

• Application of machine learning algorithms and techniques for natural language processing
• Experience with supervised and unsupervised machine learning techniques
• Owning module development as individual contributor
• Sound knowledge in Syntax and Semantic processing using statistical methodologies and/or Chatscript
• Experience in Word prediction algorithms
• 3-5 years’ experience purely in applied linguistics & NLP, related product development
• Experience in Information extraction and retrieval techniques
• Familiarity with chatbots, voice enabled devices, or other conversational channels
• Good to have skills with big data management tools, Node.js and scripting
• Good knowledge on content categorization algorithms
• Research, design and development of natural language processing algorithms

EDUCATION QUALIFICATION

• Bachelors or Master’s Degree in Computer Science, NLP, Linguistics or related