The Mobile Service Centre Engineer is responsible for diagnosing, repairing, and maintaining mobile devices, including smartphones and tablets, with a focus on more complex or advanced issues. The role requires technical expertise in mobile device hardware and software, ensuring high-quality repairs and customer satisfaction.

Expertise in diagnosing and repairing mobile devices, including advanced hardware and software issues.

Strong understanding of mobile operating systems (Android) and firmware.

Good communication skills for customer interaction and technical support.

Ability to work independently and manage multiple repair tasks simultaneously.

Familiarity with inventory management and repair documentation.

Good knowledge of Android mobile specification and features.

Latest SW Matrix.

How to diagnose in engineering mode.

Aware of Logs capture process, dump logs with QPSR tool.