👩‍💼 We’re Hiring – Customer Relation Manager (Female Candidates Only)

 📍 Location: Chembur, Mumbai

🏢 Work Mode: In-Person

 💼 Job Type: Full-time, Permanent

 💰 Salary: As Per Company Norms

🔑 Key Responsibilities:

✔️ Address and resolve customer complaints related to real estate projects

 ✔️ Keep accurate records of grievances and follow-ups

 ✔️ Coordinate with internal departments (Sales, Legal, CRM, Projects, etc.) for issue resolution

 ✔️ Ensure customer issues are resolved in line with company policies and RERA guidelines

 ✔️ Provide timely updates to customers regarding their concerns

 ✔️ Support in possession and handover processes

 ✔️ Identify recurring issues and suggest process improvements

🧠 Key Skills & Requirements:

• Strong communication & interpersonal skills

 • Good conflict resolution and negotiation abilities

 • Customer-first mindset with attention to detail

 • Familiarity with real estate documentation & handover procedures

 • Proficiency in CRM tools and grievance management systems

 • Knowledge of RERA guidelines is a plus

 • Experience: 3+ years preferred

 • Gender: Female Candidates Only

⏰ Schedule & Benefits:

• Day Shift

 • Incentives: Commission Pay | Overtime | Performance Bonus | Yearly Bonus

📩 Apply Now at 7683820901