Act as the primary point of contact for clients, ensuring prompt and professional communication.

• Build and maintain strong relationships with existing and potential clients.

• Call and follow up on leads shared by the sales team.

• Coordinate and schedule meetings with architects and other key decision-makers for the sales team.

• Follow up on product samples and quotations to ensure timely responses and closures.

• Send frequent broadcast messages to clients about new products, offers, or updates.

• Assist with client onboarding and maintain consistent follow-ups for service satisfaction.

• Maintain accurate client records and communication logs.

• Coordinate internally to ensure timely service delivery and address client issues.

• Identify upselling or cross-selling opportunities based on client requirements.

• Generate and share regular reports on client communication and follow-ups. Give me the best Naukri search for this JD best of best to carry best candidates