Job Title: Centre Manager – Mobile Service Centre

Location: Sivananthapuram, Coimbatore, Tamil Nadu, Hyderbad and Bangalore

Budget CTC: ₹5.5 – 6 LPA

Job Summary:

Responsible for overseeing daily operations, staff management, customer service, and technical performance of the mobile phone service centre. Ensures high service quality, efficiency, customer satisfaction, and profitability.

Key Responsibilities:

• Operations Management: Ensure smooth day-to-day functioning and efficient repair workflows.
• Customer Service: Resolve issues promptly, improve satisfaction, and manage feedback.
• Team Supervision: Hire, train, schedule, and evaluate technicians and service staff.
• Technical Oversight: Supervise hardware/software repairs and use of diagnostics tools.
• Inventory & Finance: Manage spare parts stock, supplier coordination, and cost control.
• Compliance & Reporting: Enforce safety and company policies, submit reports, maintain records.
• Business Growth: Identify new service opportunities and support local marketing efforts.

Qualifications & Skills:

• Bachelor's/Diploma in Business, Electronics, or related field (preferred)
• Prior service centre management experience in mobile/electronics
• Strong team leadership, technical know-how, and customer service skills
• Proficiency in budgeting, diagnostics, and inventory control

Core Competencies:

• Organized, adaptable, and calm under pressure
• Strong communication and problem-solving abilities

If you are interested please share your cv on +91-7539800256