company logo

Customer Support Executive

Bhubaneswar
Full-Time
Fresher: Less than 1 year
96K - 3L (Per Month)

About the Job

Skills

Customer Support
Real Estate Sales
Telemarketing

Job description

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Note: Exp- must have experience into real estate deals like plot sell, apartment sell etc

About the company

Staffing & Recruiting

Industry

Recruitement

Company Size

1 to 20 Employees

Headquarter

Bangalore

Other open jobs from Hire Xpert