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Call Center Executive

Bangalore
Full-Time
Junior: 1 to 3 years
1L - 6L (Per Year)
Posted on Feb 22 2023

About the Job

Skills

Kannada
Telugu
Good Communication
Presentation Skills

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Must have proficiency Kannada and Telugu langauage
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets


About the company

Staffing & Recruiting

Industry

Recruitement

Company Size

1 to 20 Employees

Headquarter

Bangalore

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