Sales forecast

Develop accurate forecasts of current and prospective customers.

Customer intimacy and needs understanding

Establish and nurture relationship with assigned customers (management, purchasing, R&D)

Understand customers' needs (incl. Technical), test potential ideas and solutions, and collaborate with Technical Service to better serve customers

Gather valuable information about market and competitors from customers and convey all necessary where appropriate

Collect and document (via CRM) customer knowledge and gather customer needs and feedback (incl. visit and call reports)

Ensure link and communication to other functions (Marketing, Technical Service, Customer Service, R&D, operations) - and collaborate with other functions on topics related to the customer when relevant