"Himavasini Cars (P). Ltd. is an authorized dealer in Hosur for Hyundai Motors India Limited, the latter being one of the leading manufacturers of small and mid-sized cars in India. The enterprising gentlemen Mr. Suresh Kumar conceived the dealership in 2008. Himavasini achieved " National Sales Customer Satisfaction Award" with in a year of establishment We market and service Hyundai Motors’ ever-popular Sonata, Santro, i20, i10,Eon, Santa fe, Verna & Accent - India's first performance our sales and service outlets at Hosur, Dharmapuri and Shortly in Krishnagiri. We are conveniently located in the heart of both the cities providing better access to both the proud owners as well as prospective buyers."

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists&nbsp;&nbsp;Responsibilities<ul><li>Communicate with customers via phone, email and chat</li><li>Provide knowledgeable answers to questions about product, pricing and availability</li><li>Work with internal departments to meet customer's needs</li><li>Data entry in various platforms</li></ul> Qualifications<ul><li>At least 1 - 3 years' of relevant work experience</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, and prioritize work</li></ul>

We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.&nbsp;Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service. <ul><li>Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up</li><li>Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car</li><li>Manage and oversee the dealership’s workflow and schedule</li><li>Call customers to advise them about service changes or car pick-up times</li><li>Maintain positive customer relationships to ensure repeat business</li><li>Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up</li><li>Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car</li><li>Manage and oversee the dealership’s workflow and schedule</li><li>Call customers to advise them about service changes or car pick-up times</li><li>Maintain positive customer relationships to ensure repeat business</li><li>Proven work experience as a Service Advisor or similar role</li><li>A strong understanding of automotive technology and the automotive industry</li><li>Proficiency with industry-specific software</li><li>Excellent customer service, interpersonal and communication expertise</li><li>Strong organizational, decision-making and problem-solving skills</li><li>Relevant training and/or certifications as a Service Advisor</li><li>Proven work experience as a Service Advisor or similar role</li><li>A strong understanding of automotive technology and the automotive industry</li><li>Proficiency with industry-specific software</li><li>Excellent customer service, interpersonal and communication expertise</li><li>Strong organizational, decision-making and problem-solving skills</li><li>Relevant training and/or certifications as a Service Advisor</li></ul>

Himavasini Hyundai cars Pvt Ltd

Customer Service Representative

Service Advisor