Quality Analyst - BPO
Quality Analyst - BPO9
Applications
9
Applications
Thane
Airoli
Full-Time
Junior: 1 to 3 years
₹ 20K - ₹ 30K (Per Month)
About the Job
Skills
bpo
call auditor
audit call
voice
calling
Quality Analyst - BPO
auditing
Company Overview
Hemocean Outsourcing provides top to bottom training and placement services with a strong team. Website: https://hemocean.com
Job Overview
Junior Quality Analyst role at Hemocean Outsourcing in Jabalpur, Madhya Pradesh. Full-Time position with 1-3 years of experience. Salary range: Competitive. Company has 2-10 employees and offers training and placement services with great packages. Operates year-round to connect graduates and companies.
Qualifications and Skills
- Experience in BPO industry
- Knowledge of call auditing processes
- Strong analytical skills
- Excellent communication skills
- Ability to evaluate voice quality and call handling
Roles and Responsibilities
- Conduct quality audits on calls
- Analyze call recordings and provide feedback
- Ensure compliance with quality standards
- Identify training needs for call center agents
- Document and report quality issues
About the company
Hemocean outsourcing company has the strong team to handle the training and placement services. Hemocean outsourcing company provides top to bottom positions with great package. The company operates round a year to coordinate between graduates and companies
Hemocean outsourcing company has the strong team to handle the training and placement services. Hemocean outsourcing company provides top to bottom positions with great package. The company operates round a year to coordinate between graduates and companies
Industry
Staffing & Recruiting
Company Size
2-10 Employees
Headquarter
Jabalpur, Madhya Pradesh
Other open jobs from Hemocean Outsourcing