Company Overview

Hemocean Outsourcing is a staffing and recruiting company with a focus on providing training and placement services. With 2-10 employees, the company offers top to bottom positions and operates year-round to bridge the gap between graduates and companies. Visit https://hemocean.com for more information.

Job Overview

Join a dynamic team at Hemocean Outsourcing and be a part of the International Chat Process in a BPO setting. This role offers a great package and the opportunity to work with a strong team dedicated to training and placement services. Operating round the year, this position is based in Jabalpur, Madhya Pradesh.

Qualifications and Skills

• Excellent written and verbal communication skills in English
• Previous experience in a BPO setting preferred
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills and customer service orientation

Roles and Responsibilities

• Provide customer support via international chat process
• Handle inquiries and resolve customer issues effectively
• Ensure customer satisfaction through timely and professional responses
• Adhere to company guidelines and policies while engaging with customers