Customer Support

Kolkata
Full-Time
Junior: 1 to 3 years
8K - 12K (Per Month)

Not Accepting Applications

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Empathy towards customers
Patience in dealing with difficult situations
Ability to multitask
Knowledge of product/service
Attention to detail
Ability to remain calm under pressure

Company Overview


Hemocean outsourcing company has a strong team to handle training and placement services, providing top to bottom positions with great packages. Operating year-round to coordinate between graduates and companies in the Staffing & Recruiting industry.


Job Overview


Customer Support Specialist at Hemocean Outsourcing in Jabalpur, Madhya Pradesh. Full-time position with competitive salary. Join a team of 2-10 employees in a company specializing in training and placement services for graduates.


Qualifications and Skills


  • Excellent communication and interpersonal skills
  • Customer-oriented approach with a focus on problem-solving
  • Ability to multitask and work under pressure
  • Familiarity with CRM systems and customer support tools
  • Strong attention to detail and organizational skills


Roles and Responsibilities


  • Provide exceptional customer support via phone, email, and chat
  • Resolve customer inquiries and issues in a timely manner
  • Document and track customer interactions and solutions
  • Collaborate with internal teams to address customer needs and escalations
  • Contribute to improving customer support processes and procedures





About the company

Hemocean outsourcing company has the strong team to handle the training and placement services. Hemocean outsourcing company provides top to bottom positions with great package. The company operates round a year to coordinate between graduates and companies

Industry

Staffing & Recruiting

Company Size

2-10 Employees

Headquarter

Jabalpur, Madhya Pradesh

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