Company Overview

Hemocean Outsourcing is a staffing & recruiting company with a focus on providing top-tier training and placement services. Operating year-round to connect graduates with leading companies. Headquarters in Jabalpur, Madhya Pradesh.

Job Overview

Customer Care Executive - Voice Process role at Hemocean Outsourcing, specializing in training and placement services. Full-Time position in Malad for Fresher with less than 1 year of experience. Salary based on experience. Join a team of 2-10 employees in a dynamic work environment.

Qualifications and Skills

• Strong communication skills
• Ability to empathize with customers and provide excellent service
• Good listening skills and patience
• Basic computer knowledge and typing skills
• Ability to work in a fast-paced environment and handle stress effectively

Roles and Responsibilities

• Handle customer queries via calls in a professional manner
• Provide information about products/services and assist customers with their needs
• Resolve customer complaints and ensure customer satisfaction
• Update customer records and maintain accurate documentation