Job Role & Responsibilities: • Handle inbound and outbound calls related to Fraud Risk Management. • Assist customers in verifying transactions and resolving fraud-related concerns. • Analyze potential fraud patterns and escalate suspicious activities when necessary. • Educate customers about fraud prevention and security measures. • Maintain accurate records of interactions and follow compliance guidelines. • Provide excellent customer service and ensure high satisfaction levels. Required Skills & Qualifications: • Any graduate can apply (freshers & experienced candidates welcome). • Fluency in English & Hindi is mandatory. • Strong analytical and problem-solving skills to identify fraud risks. • Ability to handle high-pressure situations with professionalism. • Basic knowledge of fraud detection and risk management is a plus. Perks & Benefits: • Competitive salary with a quarterly bonus of ₹4,065. • Career growth opportunities in fraud risk management. • Training and support provided to enhance fraud prevention skills.