Job Role & Responsibilities:

• Handle inbound and outbound calls related to Fraud Risk Management.

• Assist customers in verifying transactions and resolving fraud-related concerns.

• Analyze potential fraud patterns and escalate suspicious activities when necessary.

• Educate customers about fraud prevention and security measures.

• Maintain accurate records of interactions and follow compliance guidelines.

• Provide excellent customer service and ensure high satisfaction levels.

Required Skills & Qualifications:

• Any graduate can apply (freshers & experienced candidates welcome).

• Fluency in English & Hindi is mandatory.

• Strong analytical and problem-solving skills to identify fraud risks.

• Ability to handle high-pressure situations with professionalism.

• Basic knowledge of fraud detection and risk management is a plus.