Customer Service Executive
Customer Service Executive
Bangalore Urban
Bangalore Rural
Mumbai
Full-Time
Fresher: Less than 1 year
₹ 1.8L - ₹ 3L (Per Year)
Posted on Mar 08 2025
About the Job
Skills
Customer Relationship Management
Live Chat Support
Multilingual Communication
CRM Software
Zendesk
Salesforce Service Cloud
Problem-solving Ability
Conflict Resolution
.Responsibilities and Duties
● Communicating key parameters like details of interest rate and processing fee charges, due
date, repayment amount, penalty amounts, mode of repayment etc to the loan customers
● Detailing transaction related details like available payment modes, how to make payments
through these modes
● Resolving customer queries related to loan disbursal, loan repayments etc
Required Experience, Skills and Qualifications
● Any full time UG degree
● Calling experience is a big plus
● Strong verbal and written communication skills
About the company
HR Recruitment
HR Recruitment
Industry
Staffing & Recruiting
Company Size
11-50 Employees
Headquarter
Bangalore
Other open jobs from Headsup HR solutions PVT LTD