Customer Service Executive

Bangalore Urban
Bangalore Rural
Mumbai
Full-Time
Fresher: Less than 1 year
1.8L - 3L (Per Year)
Posted on Mar 08 2025

About the Job

Skills

Customer Relationship Management
Live Chat Support
Multilingual Communication
CRM Software
Zendesk
Salesforce Service Cloud
Problem-solving Ability
Conflict Resolution

.Responsibilities and Duties

● Communicating key parameters like details of interest rate and processing fee charges, due

date, repayment amount, penalty amounts, mode of repayment etc to the loan customers

● Detailing transaction related details like available payment modes, how to make payments

through these modes

● Resolving customer queries related to loan disbursal, loan repayments etc


Required Experience, Skills and Qualifications

● Any full time UG degree

● Calling experience is a big plus

● Strong verbal and written communication skills

About the company

HR Recruitment

Industry

Staffing & Recruiting

Company Size

11-50 Employees

Headquarter

Bangalore

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