Key Responsibilities:

● Manage the end-to-end sales process and provide clear visibility on the

pipeline, maintain and report sales analytics

● Understand client requirements and pass them on to the product team

for further analysis

● Use engagement strategies for customer retention and reduce churn.

● Build and maintain relationships with accounts

● Work with prospect’s data to deliver world-class product demonstrations

● Provide strategic presales support for sales activities including needs

analysis, data review, product demonstrations, and other general sales

support

● Become an expert in the features, benefits, and application of HArbor’s

products

● Communicate via phone, email, face-to-face, and web meetings with

prospects assisting and guiding them through the evaluation and

selection process

● Communicate daily with the team regarding sales activities and strategies

● Be the customer advocate and liaison for product management and

development

● Back up the technical / implementation support team as needed.

Key Skills:

● Experience of 0-2 years experience as a Sales Engineer/ Sales Consulting

● Knowledge of driving sales growth preferably in a technology/product

environment (in the SaaS industry preferred)

● Detail-oriented. Handle details accurately and in a timely manner

● Highly Technical. You have strong technical skills across various

technologies & impeccable business acumen.

● Go-Getter. Willing to go the extra mile with a strong work ethic;

self-directed and resourceful.

● Excellent time-management skills - balancing multiple demands from

many prospects

● Positive, upbeat, outgoing personality. Business acumen

● Excellent communication skills, in person, on the phone, and in writing.

● Strong public speaking skills