DUTY MANAGER DUTIES AND RESPONSIBILITIES:

• Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s.
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• Assists in VIP’s arrival departure in absence of guest relation officers.
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• Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.
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• Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.
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• Assists in sending guest messages or faxes.
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• Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows
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• Assists in handling room lock problems.

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hr@hampshireplaza.net

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9963333422