As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Telesales representatives contact customers to promote offers or to set up appointments to support field sales representatives. As a telesales representative, you reach potential and existing customers directly by phone to encourage them to buy your company's offers