Graphy has been at the forefront of transforming online education and empowering knowledge entrepreneurs to achieve unparalleled success. Our all-in-one platform is designed to streamline course delivery, boost engagement, and fuel business growth, making it a go-to solution for educators and creators alikWith Graphy, you gain access to a comprehensive suite of tools that enable you to:
• AI-Powered Course Creation – Leverage advanced technology to design and deliver courses effortlessly. • Monetize online courses, coaching programs, and membership sites. • Engage your audience with interactive content and modern features. • Grow your business with robust analytics and marketing tools. Over the years, we’ve proudly helped 150,000+ creators launch and scale their knowledge businesses, reflecting our dedication to supporting your success. What Sets Us Apart: ✨ Innovative Technology – Leading the industry with a powerful, all-in-one solution. 🌍 Global Impact – Empowering educators and reaching millions worldwide. 🏆 Recognized Excellence – Known for our outstanding platform and customer success.

Key responsibilities: <ol><li>The candidate should have proven experience of onboarding big youtubers/creators/educators/influencers via outbound channels in US Shift.</li><li>Utilize proven outbound sales skills to confidently engage and convert leads through various channels (phone, email, social media).</li><li>Candidate should have proven US outbound sales experience.</li><li>Exploring new traction channels for lead generation.</li></ol>

Responsibilities: <ol><li>Develop and execute strategic sales plans to acquire and manage B2B enterprise clients in EdTech and content creator's category.</li><li>Proven experience in lead generation and inside sales from software sales background.</li><li>Use effective strategies to generate leads and create a robust sales pipeline.</li><li>Build and manage strong client relationships, ensuring their satisfaction and exceeding expectations.</li><li>Gain a basic understanding of performance marketing principles to support lead generation and campaign optimization.</li><li>Collaborate effectively with internal teams (Marketing, Sales Ops, Content) to achieve shared goals.</li><li>Experience working with content creators is a valuable asset.</li><li>Embrace new technologies and demonstrate strong adaptability to a fast-paced startup environment.</li><li>Possess a strong desire for career development and a proactive "go-getter" spirit, thriving on new challenges and taking initiative.</li><li>Demonstrate the ability to work independently while seamlessly collaborating within a supportive team environment.</li></ol>

Job Overview:We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and services. Responsibilities:• Develop and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services.• Serve as the primary point of contact for customer inquiries, support requests, and escalations.• Understand customer goals and objectives, and work closely with internal teams to ensure that their needs are met.• Identify opportunities for growth and expansion within existing accounts.• Collaborate with Sales, Marketing, and Product teams to provide feedback and insights from customers to improve our products and services.• Develop and execute customer success plans, ensuring that customers are on track to achieve their desired outcomes.• Monitor customer usage patterns and proactively engage customers to drive adoption and usage of our products and services.• Drive renewals and expansions, ensuring that customers continue to see value in our products and services.• Provide regular reports on customer satisfaction, usage, and retention. Requirements:• Bachelor's degree in computer science, information technology, or a related field.• Minimum of 1-2 years of experience in a customer success or account management role.• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.• Strong problem-solving and analytical skills.• Ability to prioritize and manage multiple tasks and projects simultaneously.• Experience working in a fast-paced, dynamic environment.• Familiarity with customer success software platforms and tools.• Ability to work independently and as part of a team.If you have a passion for helping customers succeed and thrive, we encourage you to apply for this exciting opportunity to join our team as a Customer Success Manager.

<ol><li>The candidate should have proven experience of onboarding big youtubers/creators/educators/influencers via outbound channels in US Shift.</li><li>Utilize proven outbound sales skills to confidently engage and convert leads through various channels (phone, email, social media).</li><li>Candidate should have proven US outbound sales experience.</li><li>Exploring new traction channels for lead generation.</li><li>Looking for an immediate joiners.</li></ol><h2>Requirements and skills</h2><ul><li>6months-1 years of experience in sales.</li><li>Ability to work for US shift 7pm - 4am</li><li>Ability to build and maintain relationships with potential clients</li><li>Knowledge of sales techniques and strategies</li><li>Strong problem-solving and negotiation skills</li></ul> <h2> </h2>