Company Overview

GoodVibes Placement Services is a renowned recruitment & outsourcing firm in Indore, specializing in executive search and recruitment since 2019. We focus on matching highly qualified professionals with organizational needs to ensure client and candidate satisfaction. Our mission is to reduce unemployment in India and deliver exceptional services to our clients.

Job Overview

Customer Service Specialist at GoodVibes Placement Services, a prestigious recruitment & outsourcing firm based in Indore. Full-Time position in Gurgaon with fresher opportunities. Salary Range: Competitive. Employee Count: 11-50. Join us to contribute to reducing unemployment and providing excellent services to clients.

Job Description

• Excellent Communication Skills
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 6 Days Working
• Salary - 20K To 32K CTC
• Location - Gurgaon, Haryana

Qualifications and Skills

• Excellent communication skills
• Strong problem-solving abilities
• Empathy and patience when dealing with customers
• Proficient in conflict resolution
• Effective time management skills
• Attention to detail and accuracy in work
• Ability to multitask effectively

Roles and Responsibilities

• Provide exceptional customer service via phone, email, and live chat
• Address customer inquiries and resolve complaints efficiently
• Maintain a positive, empathetic, and professional attitude towards customers
• Collaborate with team members to enhance overall customer experience
• Ensure timely and accurate responses to customer issues