Company Overview

GoodVibes Placement Services is a renowned recruitment & outsourcing firm based in Indore since 2019. Specializing in executive search and recruitment, we excel in providing qualified professionals for all management levels. Our mission is to reduce unemployment in India and deliver excellent services to clients, ensuring customer success.

Job Overview

Customer Service Representative role at GoodVibes Placement Services in Indore. Full-Time position for Fresher with less than 1 year experience. Salary range: Competitive. Join a team of 11-50 employees in a dynamic environment focused on customer success and satisfaction.

Job Description

• Excellent Communication Skills
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 6 Days Working
• Salary - 20K To 32K CTC
• Location - Indore

Qualifications and Skills

• 1. Proficient in chat communication and working experience in customer service.
• 2. Excellent verbal and written communication skills.
• 3. Familiar with phone etiquette and skilled in multitasking.
• 4. Possess etiquette and interpersonal skills for effective customer interactions.
• 5. Ability to handle data entry tasks accurately and promptly.

Roles and Responsibilities

• 1. Provide exceptional customer service through various channels such as phone, email, and chat.
• 2. Address customer inquiries, resolve complaints, and escalate issues when necessary.
• 3. Maintain accurate records of customer interactions and transactions.
• 4. Collaborate with team members to ensure customer satisfaction and retention.
• 5. Execute data entry and administrative tasks efficiently.