Company Overview

GoodVibes Placement Services is an executive search and recruitment firm based in Indore since 2019. We specialize in providing highly qualified professionals for all management levels to meet organizational needs and reduce unemployment in India.

Job Overview

Customer Service Representative role at GoodVibes Placement Services in Jaipur, Full-Time position, Fresher: Less than 1 year experience, Salary Range: Not specified, Employee Count: 11-50

Job Description

• Excellent Communication Skills
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 6 Days Working
• Salary - 20K To 32K CTC
• Location - Jaipur

Qualifications and Skills

• Chat experience to assist customers online
• Strong communication skills to interact effectively with customers
• Phone etiquette for professional customer interactions
• Skilled multi-tasker to handle various customer requests simultaneously
• Etiquette and professionalism in customer interactions
• Data entry skills to accurately update customer records
• Interpersonal skills for building positive customer relationships

Roles and Responsibilities

• Provide exceptional customer service via phone, chat, and email
• Assist customers with inquiries, product information, and issue resolution
• Maintain a positive and professional attitude while resolving customer concerns
• Ensure customer satisfaction and retention through effective communication skills
• Perform data entry and update customer information in the system