Customer Service Representative
Customer Service Representative43
Applications
43
Applications
About the Job
Skills
Company Overview
GoodVibes Placement Services is a renowned recruitment and outsourcing firm based in Indore, specializing in providing highly qualified professionals for various management levels. Our mission is to reduce unemployment in India and provide excellent services to our clients. We strive to ensure customer success and satisfaction in all our endeavors.
Job Overview
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Indore, Madhya Pradesh, India, and is suitable for fresher candidates with less than 1 year of experience. The successful candidate will have the opportunity to work in a fast-paced and dynamic environment, interacting with customers from across the globe.
Qualifications and Skills
Looking for Customer Service Representative
Fluent/Excellent communication needed
Work from Office
Rotational Shift
5 days working
Salary- 23K To 27K CTC
Roles and Responsibilities
- Handle incoming calls and emails from customers in a professional and timely manner
- Provide accurate and efficient information regarding products, services, and company policies
- Identify and escalate priority issues to the appropriate department or individual
- Resolve customer complaints and concerns with patience and empathy
- Ensure customer satisfaction by exceeding their expectations
- Maintain comprehensive knowledge of company products and services
- Assist in the creation and implementation of customer service strategies
- Collaborate with cross-functional teams to improve customer experience
- Adhere to company policies and procedures
- Maintain records of customer interactions and transactions
About the company
Industry
Management Consulting
Company Size
11-50 Employees
Headquarter
Indore, Madhya Pradesh
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