Company Overview

GoodVibes Placement Services is a renowned recruitment and outsourcing firm based in Indore. Since 2019, we have been dedicated to reducing unemployment in India and providing excellent services to our clients. Our expertise lies in executive search and recruitment, specializing in finding highly qualified professionals for various management levels. At GoodVibes Placement Services, we believe that customer success is what truly matters, and we strive to deliver the best service to ensure customer satisfaction.

Job Overview

We are seeking a highly motivated individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This is a full-time position based in Indore, Madhya Pradesh, India, with an employment type of full-time. If you are passionate about delivering outstanding customer service and have excellent communication skills, this is the perfect opportunity for you. Join us and be a part of our mission to provide excellence services and ensure customer success. Fresher's with less than 1 year of experience are welcome to apply.

Qualifications and Skills

Excellent Communication Skills Required

Graduate Candidates Required

Fresher's / Experience 

Rotational Shifts

5 Days Working

Salary - 21K To 25K CTC

Location - Indore

Roles and Responsibilities

• Handle incoming customer inquiries and provide accurate and timely responses
• Resolve customer complaints and issues in a professional and efficient manner
• Maintain a high level of product knowledge to effectively assist customers
• Process customer orders, returns, and exchanges
• Coordinate with other departments to address customer needs
• Proactively identify opportunities to improve customer service processes
• Adhere to company policies and procedures
• Maintain a positive and empathetic attitude towards customers
• Ensure customer satisfaction through exceptional service