Company Overview

GoodVibes Placement Services is a recruitment & outsourcing firm based in Indore since 2019. We specialize in executive search and recruitment, providing professionals for all management levels. Our mission is to reduce unemployment in India and excel in client services.

Job Overview

Customer Service role with GoodVibes Placement Services in Indore. Full-Time position for Fresher with less than 1 year of experience. Salary Range: Not specified. Employee Count: 11-50

Job Description

• Domestic Process
• Excellent Verbal English Communication
• 9 Hours of shift
• 5 Days working
• Education Qualification - Graduation & above
• Salary - 16,500K In-Hand Only 
• Work from Office

Qualifications and Skills

• 1. Strong communication skills. 2. Knowledge of BPO and Customer Service processes. 3. Ability to handle customer queries effectively. 4. Experience in international call center operations is a plus. 5. Customer-centric attitude and problem-solving skills.

Roles and Responsibilities

• 1. Handle customer inquiries and provide accurate information through various channels. 2. Ensure excellent customer service and satisfaction. 3. Resolve customer complaints professionally and efficiently. 4. Maintain customer records and update information in the database. 5. Collaborate with team members to improve overall customer experience.