Company Overview

GoodVibes Placement Services is a reputable recruitment & outsourcing firm based in Indore since 2019. We specialize in executive search and providing professionals for management levels, focusing on reducing unemployment in India and ensuring client satisfaction through excellent service. "Customer's Success is What Actually Matters"

Job Overview

Customer Service role with Fresher: Less than 1 year experience, Full-Time position in Jaipur with GoodVibes Placement Services

Job Description

• Excellent Communication Skills
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 6 Days Working
• Salary - 20K To 32K CTC
• Location - Jaipur

Qualifications and Skills

• Chat experience is a plus
• Good working experience with customer service tools and systems
• Strong communication skills to effectively interact with customers
• Proficient in phone etiquette and handling customer queries professionally
• Skilled at multitasking and managing tasks efficiently
• Understanding of data entry practices and accuracy
• Interpersonal skills to build positive relationships with customers and team members

Roles and Responsibilities

• Provide exceptional customer service through various channels (chat, phone)
• Assist customers with inquiries, concerns, and issues efficiently
• Maintain accurate records of customer interactions and transactions
• Handle data entry tasks with precision and attention to detail
• Multi-task effectively while ensuring high standards of service
• Demonstrate excellent communication skills and phone etiquette
• Collaborate with team members to enhance customer experience